Skip to content

Hurricane Ida


Post-storm Information and Resources

Volunteers and affected homeowners – Call Project Hope at 718-609-7900, or fill out this short form at

Click the newsletter for more info:

Post-storm resources are available online here: Hurricane Ida Recovery Resource

Weather Emergency Preparedness and Recovery: Weather Emergencies: Storms, Floods, and Power Outages

If you were affected by Hurricane Ida in New York and cannot pay for an attorney, you may qualify for free legal help.

Mayor de Blasio released a new report that will accelerate our efforts to prepare New York City for future extreme rainfall.

New Yorkers can now get disaster assistance and report damage to FEMA! : President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include: Bronx, Queens, Kings(Brooklyn), and Richmond(Staten Island).

Residents Should Call ONA Hotline at 1-800-566-7636 for Help on How and Where to Apply

Donate to help Staten Island Recover from Ida Flooding

Help our partners at the Staten Island Long Term Recovery Organization help our community members recovering from Ida flooding.

Donate to meet the unmet needs of our neighbors on Staten Island. Your money makes a difference. Disaster impacted communities recover more quickly when their nonprofits, houses of worship, and government officials work together in a coordinated way, reducing duplicative efforts while making sure to serve the most vulnerable. Without donors like you, we would not be able to do this important collaborative work on Staten Island.

Click here for SI COAD Hurricane Ida Resource Guide:

Can Your House of Worship Host/House Skilled Volunteer Teams?

During Superstorm Sandy Recovery, thousands of out-of-state disaster relief volunteer groups were housed in churches, synagogues, and mosques across NYC – there they had a safe space, kitchen access, and (usually) showers. If your house of worship or nonprofit facility is located near a heavily flooded area and do you have this type of space available for these volunteers, please email:

Funding Relief / Resources

  • New! Disaster Unemployment Assistance: DUA provides temporary benefits to individuals whose employments or self-employment has been lost or interrupted as a direct result of a major disaster and who are not eligible for regular unemployment insurance.
  • Private Non Profit Organizations SBA and FEMA Disaster Assistance
    • EXTENDED! Deadline to Apply for SBA Physical Damage Loan: December 5, 2021(Homeowners/Renters/Businesses)
    • Deadline to Apply for SBA Economic Injury Disaster Loan(EIDL): June 6, 2022
    • (Businesses)
  • The City has collocated service centers with FEMA’s disaster recovery centers to provide resources to New Yorkers affected by this emergency. The following locations will be open daily from 8 a.m. to 7 p.m.:
    • Staten Island: College of Staten Island: Gymnasium Building R1, 2800 Victory Boulevard, Staten Island, NY 10314
    • Bronx Hostos Community College: East Academic Complex 500 Grand Concourse Bronx, NY 10451
    • Queens Queens College: Student Union 152-45 Melbourne Avenue Flushing, NY 11367
    • Brooklyn: Medgar Evers College: Classroom P23, 231 Crown Street, Brooklyn, NY 11225
  • Both houses of worship and nonprofits are now able to apply for recovery grants. For more information and to apply, click here to view the Public Assistance: Private Nonprofit Houses Of Worship Fact Sheet. It provides background information on the PA Program and a FAQ.
    • Apply for disaster assistance and report damage to your property and/or FEMA Assistance (Cash Grant or Loans) if a member of your household is Citizen or Green Card holder online: Visit
    • Incident Period: Sep 1, 2021 – Sep 3, 2021, Declaration Date: Sep 5, 2021
    • EXTENDED! Deadline to Apply for Individual Assistance: December 5, 2021
    • Call 7 a.m. to 1 a.m. ET, 7 days a week: 1-800-621-3362 (711 or VRS available) / TTY: 1-800-462-7585 or through the FEMA mobile app.

Emergency Shelter

  • American Red Cross in Greater New York is providing temporary shelter for those affected by the storm and can be reached at 877.RED.CROSS.
  • The Muslim American Society at 180 Burgher Ave. is also able to shelter or check in on displaced Staten Islanders. Contact Abdullah Akl at 917-825-9763. 
  • Landlords can contact the Emergency Rental Assistance Program to help tenants unable to pay rent due to COVID-19:

Safety Tips

  • New Yorkers are encouraged to report damage to their property by calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) or by accessing the Damage Assessment Tool online. The Damage Assessment Tool allows the City to immediately collect damage information from New Yorkers to assess the impact upon affected areas. (Note: Reporting damage with this form is for tracking purposes only. You will not be provided a confirmation number.) 
  • New Yorkers are advised to stay off the roads and avoid traveling as much as possible so responders can clear areas affected by flooding. Further, New Yorkers should expect continued delays and suspensions in MTA train service. Consider alternate routes and allow for additional travel time. If you must travel, New Yorkers are advised to exercise caution. 
  • If your car has been relocated, call 311.  “Help After a Disaster” Brochures
  • New Yorkers are encouraged to sign up for Notify NYC, the City’s free emergency notification system. Through Notify NYC, New Yorkers can receive phone calls, text messages, and/or emails alerts about traffic and transit disruptions and other emergencies. To sign up for Notify NYC, call 311, visit, or follow @NotifyNYC on Twitter. 

Other Resources:

  • Low-income Staten Islanders with a time-sensitive, one-time financial need under $3,000 caused by the flooding may contact Rev. Karen Jackson, Project Hospitality’s Director of Community Initaitives, at to be considered for a one-time emergency cash grant. Grants are made out to the vendor and not the individual. Please be prepared to provide proof of income and other relevant documentation. 
  • NYC Water Damage or Loss Claim Form from NYC Comptroller’s Office: Claim must be filed in person or by registered or certified mail within 90 days of the occurrence at the NYC Comptroller’s Office, 1 Centre Street, Room 1225, New York, New York 10007. It must be notarized. If you would like help accessing a notary, email for assistance. 
  • Visit the State’s Disaster and Flood Resource Center for a wealth of information on financial management post-flooding. Additional multilingual information from the Federal Emergency Management Agency (FEMA) regarding storm recovery can be found here.
  • Small Business Services: If your business is facing a real-time emergency, you may contact SBS by calling 311 or (212) 618-8810. SBS can: Provide you with the latest emergency information on street closures, utilities disruptions, security and demolitions. Assist with retrieval of valuable items and documents from your business location (if safe to do so). Coordinate with the NYC Police Department and other emergency responders to make sure your business location is secure and prevent losses. To connect with the SBS Emergency Response Unit & Intergovernmental Services, please e-mail 
  • Department of Buildings: Check your property for any structural stability issues or unsafe conditions due to flooding, and contact the Department of Buildings by calling 311 if there are concerns. For building-related emergencies call 911.
  • GetFoodNYC:  Free Food Locations 
  • Red Cross: Anyone who experienced flooding in their homes can call (877) 733-2767 which is Red Cross hotline to register and request assistance; which would be in the form of a flood kit (if totally displaced, residents should indicate that to the operator).
  • Department of Environmental Protection:

Workshops & Presentations

We are grateful to our partners from the NYC Department of Health and Mental Hygiene, NYC Emergency Management, and our member organization, SBP, for presenting to our network during yesterday’s Housing Recovery After Ida’s Flood workshop.

  • If you were not able to join, please watch the workshop at our new YouTube channel. While there, we encourage you to watch other presentations addressing racial justice and equity.
  • We also share the presentations of Maureen Little, NYC DOHMH, and Angela Calabro, SBP. Maureen, her colleague Hannah Arnett, and Angela offer their email contact for any follow-up questions.
  • In addition to the planned program, we are sharing a consolidated listing of resources you shared in the meeting chat.

Emotional Support

  • Project Hope crisis counselors are available to provide emotional support to Staten Islanders. Call 718-609-7900 to talk to a crisis counselor, to request a Project Hope team to be deployed in your community or to your organization, or to learn about ongoing individual or group counseling opportunities. 

Emergency Rental Assistance Program and Excluded Workers Fund Application Help

  • Staten Island: Call Project Hospitality’s team of ERAP enrollers at 929-724-5360 for help submitting the Emergency Rental Assistance Program or Excluded Worker’s Fund application online. 
  • Bronx: BronxWorks 718-508-3107, Brooklyn: Met Council 929-292-9480, Manhattan: Catholic Charities Community Services 888-744-7900, Queens: Catholic Charities Brooklyn and Queens    718-880-3286


email capture